Visitor FAQS - Cruise Ship Hospitality Expo America

Q. Why have you cancelled Cruise Ship Hospitality Expo America 2020?

A. There are two main reasons for cancelling this year’s Cruise Ship Hospitality Expo America event:

  1. COVID-19 has created a lot of uncertainty around travel and events for the upcoming months. We know this will reduce the number of attendees, exhibitors and VIPs that will be able to attend and therefore we do not feel we can confidently offer you the high-quality show that you expect from us
  2. The cruise industry as a whole has been drastically affected by COVID-19, leading to budget cuts, projects put on hold and in some cases, significant impact to teams. We understand that attending a trade show in September will not be a top priority for the industry. We want to provide the industry with a show which is beneficial for all involved, at a time when there is more positive news to share and it is safe to do so. September does not feel the right time to do this and hence the decision to cancel until June next year.


Q. When will the next Cruise Ship Interiors Expo America take place?

A. 8 – 9 June 2021 at the Miami Beach Convention Center. Cruise Ship Interiors Expo and Cruise Ship Hospitality Expo Europe is set to take place 2 – 3 December 2020, at ExCeL London should you wish to attend a trade show sooner.


Q. I registered for this year’s show, what will happen to my registration? 

A. If you would like, we can transfer your registration to either Cruise Ship Hospitality Expo Europe, 2 –3 December 2020, ExCeL London, or we can transfer it over to CSI America, 8 – 9 June 2021. If you would like us to do either of these, please email us on and we will arrange this for you.


Q. Will you be running any virtual events between now and December?

A. Yes. We are busy working away on putting together an innovative virtual version of Cruise Ship Hospitality Expo America on 2 – 3 September. This will include exclusive conference sessions, keynote talks and a host of networking opportunities through virtual meetings with exhibitors and other attendees.


Q. What measures will be put in place to reduce the spread of the virus at your events moving forward?

A. We will continually monitor the guidance by the events industry and the measures we need to put in place. In addition to these, we will be taking temperatures of all visitors and exhibitors before entering the hall, have wider aisles to allow for better social distancing, request all exhibitors scan badges instead of taking business cards and we will have multiple sanitation stations throughout the hall.