The Expanding World of Cruise Hospitality
As many cruise lines continue to expand their fleets and come up with cutting-edge onboard offerings, even through the worldwide pandemic, the casual observer may wonder what the return to cruising will have in store. Virus-preventative measures have been suggested by many and set out by many others, so what the industry will have in store in regard to a safe and healthy return is known. It’s the expansion of hospitality offerings that is particularly interesting. The combination of time away for operations teams to conceptualise new ideas, and the eagerness of cruise lines to create outstanding experiences upon the return of passengers, sums up to an exciting reception come the worldwide return of cruising.
It is at Cruise Ship Hospitality Expo (CSH) that these ideas and concepts come to the fore. A melting pot for the best of the best in hospitality, CSH provides cruise executives with a one-stop shop for F&B, health & hygiene, hotel operations, and guest experience products and services.
Based on industry demand and feedback from our esteemed Advisory Board, CSH expanded from Marine Catering Expo into what it is today:
For proof of the expansion of cruise hospitality, one has to look no further than cruise culinary offerings. On Virgin Voyages’ inaugural ship Scarlet Lady, the guest is treated to a range of 20 onboard eateries – each with a different ‘theme’ and menu offering. AmaWaterways are the only cruise line with all their ships inducted by invitation into the oldest and largest food and wine society in the world, La Chaîne des Rôtisseurs. On P&O’s newest ship, Iona, the guest is treated to gin straight from the distillery.
of attendees placed orders between $200,000 and $1million
The need for a dedicated show for cruise hospitality is in the stats. At the inaugural live event, almost every single attendee rated the show as important. On top of this, almost three-quarters of exhibitors had a higher ROI than they expected from the show. Perhaps most impressively, 25% of the attendees at the show placed orders of a value between $200,000 and $1million.
Exhibitors that had a higher ROI than they expected from the show:
Audience Engagement Executive Adem Veli explained the success of CSH exhibitors in a recent interview:
Don’t miss out – apply to exhibit at Cruise Ship Hospitality Expo, 8 – 9 June 2021, Miami Beach Convention Center